20 Best Customer Success Books

Are you looking for the best customer success books? If so, you're not alone. Thousands of people turn to the internet each day to find books that they can purchase and have delivered right to their doorsteps.

The good news is that there are a number of great customer success books. The bad news is that with so many options, it can be hard to know where to start.

To help you make the best decision, we've compiled a list of some of the best-selling customer success books:

Bestseller No. 1
The Seven Pillars of Customer Success: A Proven Framework to Drive Impactful Client Outcomes for Your Company
  • McCulloch, Wayne (Author)
  • English (Publication Language)
  • 344 Pages - 04/19/2021 (Publication Date) - Lioncrest Publishing (Publisher)
SaleBestseller No. 2
Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
  • Hardcover Book
  • Mehta, Nick (Author)
  • English (Publication Language)
  • 256 Pages - 02/29/2016 (Publication Date) - Wiley (Publisher)
Bestseller No. 3
The SaaS Sales Method for Customer Success & Account Managers: How to Grow Customers (Sales Blueprints Book 6)
  • Amazon Kindle Edition
  • Levin, Dominique (Author)
  • English (Publication Language)
  • 92 Pages - 03/16/2018 (Publication Date) - Winning by Design (Publisher)
Bestseller No. 4
Control Your Customer: A Guidebook for Customer Success Managers
  • Howley, Damien (Author)
  • English (Publication Language)
  • 125 Pages - 11/28/2022 (Publication Date) - Independently published (Publisher)
SaleBestseller No. 5
The Customer Success Professional's Handbook: How to Thrive in One of the World’s Fastest Growing Careers - While Driving Growth for Your Company
  • Audible Audiobook
  • Ashvin Vaidyanathan (Author) - Daniel Henning (Narrator)
  • English (Publication Language)
  • 03/24/2020 (Publication Date) - Gildan Media (Publisher)
Bestseller No. 6
The Customer Success Blueprint: A Proven Framework for Building Lasting Customer Relationships and Driving Sustainable Growth
  • Amin, Dr. Rashmi Rathee (Author)
  • English (Publication Language)
  • 171 Pages - 05/01/2023 (Publication Date) - Rashmi Rathee Amin (Publisher)
SaleBestseller No. 7
Scaling Customer Success: Building the Customer Success Center of Excellence
  • Madhwacharyula, Chitra (Author)
  • English (Publication Language)
  • 286 Pages - 03/29/2023 (Publication Date) - Apress (Publisher)
Bestseller No. 8
Onboarding Matters: How Successful Companies Transform New Customers Into Loyal Champions
  • Weber, Donna (Author)
  • English (Publication Language)
  • 224 Pages - 05/04/2021 (Publication Date) - Springboard Publishing (Publisher)
Bestseller No. 9
The Startup's Guide to Customer Success: How to Champion the Customer at Your Company
  • Chiang, Jennifer (Author)
  • English (Publication Language)
  • 446 Pages - 02/22/2019 (Publication Date) - New Degree Press (Publisher)
Bestseller No. 10
Farm Don't Hunt: The Definitive Guide to Customer Success
  • Amazon Kindle Edition
  • Nirpaz, Guy (Author)
  • English (Publication Language)
  • 115 Pages - 03/21/2016 (Publication Date)
Bestseller No. 11
ChatGPT and Business, Changing the Game, Revolutionizing Customer Success: AI and Business Book Series, Revolutionize your Business Mastering ... Harnessing the Power of ChatGPT for Success)
  • Technologies, Cuantum (Author)
  • English (Publication Language)
  • 257 Pages - 04/13/2023 (Publication Date) - Independently published (Publisher)
Bestseller No. 12
Literally: The Book on Customer Success for MSPs
  • Stockman, Marnie (Author)
  • English (Publication Language)
  • 126 Pages - 10/25/2021 (Publication Date) - Year of the Book Press (Publisher)
SaleBestseller No. 13
Emotional Intelligence for Sales Success: Connect with Customers and Get Results
  • Stanley, Colleen (Author)
  • English (Publication Language)
  • 224 Pages - 11/01/2012 (Publication Date) - AMACOM (Publisher)
Bestseller No. 14
The Beginner's Guide to Customer Success
  • Amazon Kindle Edition
  • Inc., Strikedeck (Author)
  • English (Publication Language)
  • 09/26/2017 (Publication Date)
SaleBestseller No. 15
Practical Customer Success Management
  • Adams, Rick (Author)
  • English (Publication Language)
  • 280 Pages - 06/30/2021 (Publication Date) - CRC Press (Publisher)
Bestseller No. 16
Customer Success Mindset: Building Customer-Centricity into the DNA of your Growth Strategy
  • Shukla, Jyo (Author)
  • English (Publication Language)
  • 220 Pages - 05/18/2022 (Publication Date) - thorpe-bowker (Publisher)
Bestseller No. 17
Talking to Humans: Success starts with understanding your customers
  • Constable, Giff (Author)
  • English (Publication Language)
  • 88 Pages - 09/23/2014 (Publication Date) - Giff Constable (Publisher)
Bestseller No. 18
Customer Service Success: The 6 Keys To Deliver A World-Class Experience
  • Amazon Kindle Edition
  • Brownlee, David (Author)
  • English (Publication Language)
  • 134 Pages - 01/12/2022 (Publication Date) - The Brownlee Group LLC (Publisher)
SaleBestseller No. 19
Customer Service Skills for Success - Standalone Book
  • Lucas, Robert (Author)
  • English (Publication Language)
  • 464 Pages - 02/03/2014 (Publication Date) - McGraw Hill (Publisher)
SaleBestseller No. 20
The Customer Success Economy: Why Every Aspect of Your Business Model Needs A Paradigm Shift
  • Hardcover Book
  • Mehta, Nick (Author)
  • English (Publication Language)
  • 384 Pages - 05/19/2020 (Publication Date) - Wiley (Publisher)

If you love to read, there's nothing better than finding to buy new customer success books in your collection. But with so many options available, how do you know which ones are worth your time and money?

Here are a few tips to help you to buy the best customer success books online:

  1. Check out online reviews. With so many different opinions out there, it can be tough to know which books are actually worth reading. Checking out online reviews from trusted sources can help you narrow down your options.
  2. Consider the price. It's important to find books that fit your budget. Fortunately, there are plenty of great options available at a variety of price points.
  3. Look for deals and discounts. Many online retailers offer discounts on certain customer success books, so it's worth checking around to see if you can snag a good deal.
  4. Consider the author's reputation. If you're familiar with an author's other work and liked it, there's a good chance you'll enjoy their new book.
  5. Go beyond the bestsellers. Bestselling customer success books are often popular for a reason, but don't be afraid to explore other titles that may not be as well-known. You might be surprised at what you find!
  6. Make sure you check the shipping policy before you buy anything. Many online retailers offer free shipping, but sometimes it comes with a catch - like a minimum order amount.
  7. If you're not sure about a store's return policy, give them a call or send them an email to ask. Most online stores will allow you to return items within a certain time frame, but some have stricter policies than others.
  8. Be sure to choose a store that accepts the payment method you're most comfortable with. Some stores only accept credit cards, while others accept other forms of payment.
  9. Trust your gut. Ultimately, you should choose the book that feels right for you. If something doesn't feel quite right, don't force yourself to read it. There are plenty of other great books out there!
  10. Take your time. There's no rush when it comes to finding new customer success books to read. So, take your time browsing, and don't feel like you need to make a purchase right away.

With these tips in mind, you should be able to find the best customer success books. Happy reading!